Performance Improvement Methods of a Spoken Chatting System Using SVM


KIPS Transactions on Software and Data Engineering, Vol. 4, No. 6, pp. 261-268, Jun. 2015
10.3745/KTSDE.2015.4.6.261,   PDF Download:

Abstract

In spoken chatting systems, users’spoken queries are converted to text queries using automatic speech recognition (ASR) engines. If the top-1 results of the ASR engines are incorrect, these errors are propagated to the spoken chatting systems. To improve the top-1 accuracies of ASR engines, we propose a post-processing model to rearrange the top-n outputs of ASR engines using a ranking support vector machine (RankSVM). On the other hand, a number of chatting sentences are needed to train chatting systems. If new chatting sentences are not frequently added to training data, responses of the chatting systems will be old-fashioned soon. To resolve this problem, we propose a data collection model to automatically select chatting sentences from TV and movie scenarios using a support vector machine (SVM). In the experiments, the post-processing model showed a higher precision of 4.4% and a higher recall rate of 6.4% compared to the baseline model (without post-processing). Then, the data collection model showed the high precision of 98.95% and the recall rate of 57.14%.


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Cite this article
[IEEE Style]
H. Ahn, S. Lee, Y. Song, H. Kim, "Performance Improvement Methods of a Spoken Chatting System Using SVM," KIPS Transactions on Software and Data Engineering, vol. 4, no. 6, pp. 261-268, 2015. DOI: 10.3745/KTSDE.2015.4.6.261.

[ACM Style]
Hyeokju Ahn, Sunghee Lee, Yeongkil Song, and Harksoo Kim. 2015. Performance Improvement Methods of a Spoken Chatting System Using SVM. KIPS Transactions on Software and Data Engineering, 4, 6, (2015), 261-268. DOI: 10.3745/KTSDE.2015.4.6.261.