A Study on the Roles and Effects of CRM System in Achieving Business Objectives
The KIPS Transactions:PartD, Vol. 17, No. 1, pp. 67-76, Feb. 2010
10.3745/KIPSTD.2010.17.1.67, PDF Download:
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Cite this article
[IEEE Style]
I. K. Song, "A Study on the Roles and Effects of CRM System in Achieving Business Objectives," The KIPS Transactions:PartD, vol. 17, no. 1, pp. 67-76, 2010. DOI: 10.3745/KIPSTD.2010.17.1.67.
[ACM Style]
In Kuk Song. 2010. A Study on the Roles and Effects of CRM System in Achieving Business Objectives. The KIPS Transactions:PartD, 17, 1, (2010), 67-76. DOI: 10.3745/KIPSTD.2010.17.1.67.