Building IT ROI Assessment System for Estimating the Monetary Value of Non-financial Benefits


The KIPS Transactions:PartD, Vol. 14, No. 1, pp. 107-120, Feb. 2007
10.3745/KIPSTD.2007.14.1.107,   PDF Download:

Abstract

When it comes to IT investment, it's a challenge for the management to make the right decision. Unlike investment in other business area, it's hard to measure direct cost vs. effect in IT business. To validate the investment in IT, it is required to establish objective assessment system that both provider and beneficiary of information can accept, and it is also required to suggest an assessment tool of fixed quantity that includes measuring standards and method for the economic effect of new investment. This study, therefore, has developed IT ROI Methodology that can prove investment validity by accepting the strong points of the existing models while complementing their weak points and by analyzing IT Investment and IT Effects. It also has built an IT ROI System that reflects the methodology which is applied to 21 companies of 5 business categories. This system is designed to provide effective and objective decision-making tool for IT investment by proving what positive impacts IT could have on business activities.


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Cite this article
[IEEE Style]
Y. W. Kim and K. W. Chong, "Building IT ROI Assessment System for Estimating the Monetary Value of Non-financial Benefits," The KIPS Transactions:PartD, vol. 14, no. 1, pp. 107-120, 2007. DOI: 10.3745/KIPSTD.2007.14.1.107.

[ACM Style]
Young Woon Kim and Ki Won Chong. 2007. Building IT ROI Assessment System for Estimating the Monetary Value of Non-financial Benefits. The KIPS Transactions:PartD, 14, 1, (2007), 107-120. DOI: 10.3745/KIPSTD.2007.14.1.107.