Design and Implementation of Customer Information Retrieval System based on Semantic Web


KIPS Transactions on Software and Data Engineering, Vol. 13, No. 4, pp. 525-534, Apr. 2006
10.3745/KIPSTD.2006.13.4.525, Full Text:

Abstract

Ontology specifies the knowledge in a specific domain and defines the concepts of knowledge and the relationships between concepts. It is possible to provide the service based on the semantic web through the ontology. Therefore, to specify and define the knowledge in a specific domain, it is required to generate the ontology which conceptualizes the knowledge. Accordingly, to search the information of potential customers for home-delivery marketing of post office, we design the specific domain to generate the ontology based on the semantic web in this paper. And we propose how to retrieve the information, using the generated ontology. We implement the data search robot which collects the information based on the generated ontology. Also, we confirm that the ontology and the search robot perform the information retrieval exactly.


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Cite this article
[IEEE Style]
J. H. Hwang, M. S. Qu, H. A. Lee and K. H. Ryu, "Design and Implementation of Customer Information Retrieval System based on Semantic Web," KIPS Journal D (2001 ~ 2012) , vol. 13, no. 4, pp. 525-534, 2006. DOI: 10.3745/KIPSTD.2006.13.4.525.

[ACM Style]
Jeong Hee Hwang, Mi Sug Qu, Hyun Ah Lee, and Keun Ho Ryu. 2006. Design and Implementation of Customer Information Retrieval System based on Semantic Web. KIPS Journal D (2001 ~ 2012) , 13, 4, (2006), 525-534. DOI: 10.3745/KIPSTD.2006.13.4.525.